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Help CenterStep-by-step guides, explanations and tips for Byleron QDA.

Which browser should I use and what if the workspace behaves unexpectedly?

1 min readAccount and plans

Overview

Use a current desktop version of Chrome, Edge, Firefox, or Safari with JavaScript and cookies enabled. Very large PDFs, media preparation, and complex visualizations benefit from sufficient memory and a stable connection. If controls stop responding, finish or save the current dialog where possible, refresh once, and reopen the project.

What to do

  1. Check whether the same action works in a private window without browser extensions.
  2. Clear only the site cache before clearing broader browser data.
  3. Disable aggressive content blockers for the workspace domain.
  4. Record the browser version, action, and exact error when reporting a repeatable problem.