Why are some media files external or missing after project exchange?
Overview
Large audio, video, image, or PDF files may be referenced rather than embedded, and a source cannot be embedded when the original upload is no longer available. The compatibility report identifies files that require their original media. Keep the QDPX file and its external media together when moving or archiving the project.
What to do
- Review embedded and external media counts after export.
- Copy required original files with the exchange package.
- Open several media-linked evidence items after import.