Why did the collaboration invitation email not arrive?
Overview
Email can be delayed, land in spam or be blocked, and the website cannot always tell. Your invitation is still valid: the Work together window keeps a link that you can copy and send yourself.
What to do
- Check the address and ask the person to look in spam or junk.
- Copy the link from the Work together window and send it by a channel you trust.
- If the page says the email was rejected, ask the site administrator to check the site’s email settings.
- If an error reference is shown, give it to the administrator.
- Cancel an unused invitation before sending a new one. Sending again to the same address makes the earlier link stop working.